Refund/Cancellation and Deferment Policy
**Please refer to the current year’s examination handbook for specific deadline dates. Click the link below (http://echoboards.org/EchoBoards/Certifications/Handbooks.aspx) for the Examination Handbook page. **.
Candidates who wish to cancel their application for their 2019 examination MUST notify NBE in writing at firstname.lastname@example.org and/or email@example.com (see appropriate handbook for deadlines).
Cancellation options are as follows:
Candidates registered during the early registration period who wish to cancel/withdraw their application will receive a partial refund of the initial fee minus a $200.00 processing fee. All written requests, via email, to cancel/withdraw MUST be received in NBE’s office before the early registration deadline*. Any requests received after this deadline will not be processed.
Please Note: Candidates that submit an application during the late registration period* are NOT subject to a refund. Withdrawal or cancellation will result in forfeiture of ALL exam fees.
Candidates may defer, for any reason, their 2019 examination application and fee paid to the 2019 examination registration, as a one-time courtesy, if requests and payments are received before 12:00 PM (Noon) EST on Monday, June 3, 2019 for an additional fee of $200.00. Any requests received after this deadline, without medical documentation, will not be considered or processed.
Deferment process is as follows:
- A written request to defer MUST be received, via email, to firstname.lastname@example.org before 12:00 PM (Noon) EST on Monday, June 3, 2019.
- The completed Deferment Request and Payment Form MUST be returned by email to email@example.com before the above deadline.
- The administrative fee payment of $200.00 is due at time the deferment is requested. Deferments will not be processed until payment is made.
- If $200.00 fee is not received before 12:00 PM (Noon) EST on Monday, June 3, 2019 the deferment will not be processed. Candidates will need to take the examination or forfeit ALL exam fees.
If an examination location and time has been scheduled with Prometric, it is the applicant’s responsibility to cancel the appointment at www.prometric.com. Upon cancelling the appointment with Prometric the candidate MUST provide NBE with a copy of the cancellation confirmation that Prometric will email you. Requesting to cancel or withdraw with NBE DOES NOT cancel your examination appointment with Prometric.
REFUND, CANCELLATION AND/OR DEFERMENT REQUESTS RECEIVED AFTER THE PROVIDED DEADLINES* WILL NOT BE PROCESSED.